We have an exciting new opportunity for a Customer Service Advisor to join our clients manufacturing firm in Cheltenham.
The ideal candidate will be able to communicate well with customers, be able to form good customer client relationships and be professional when dealing with complaints in order to exceed expectations.
- Responsible on selected accounts.
- Establishing a relationship with customer and order entry.
- Process customer orders in a timely manner and with attention to detail.
- Ensure pricing of work is correct.
- Supplying order progress information to the customer.
- After care support on completion of sales.
- Liaison with all customers, and internal departments.
- Ensure all Health, Safety and Environment standards and procedures are followed.
- Ad hoc tasks/duties as and when required.
- Being able to communicate effectively at all levels with information which is both positive and negative.
- Previous experience in a customer service role desirable.
- Integral team player
- Good English language skills – both written and verbal.
- Good work ethic
- “Can do” attitude
- Attention to detail.
- Confident telephone manner.
- Good level of MS and IT competency desirable.
- Experience with spreadsheets/excel and or working with ERP systems (movex, cimalex, SAP) would be an advantage but not essential.
- Due to location, a driving licence/own reliable transport is desirable.
Due to the high volume of applications we receive for our job adverts we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.
Thank you for your interest and please do not hesitate to forward your CV to us again for other roles matching your skills and experience.
One To One Recruitment are a privately owned independent Recruitment solutions provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.